DineFlow: Restaurant Operations Automation with Power Platform
Power Platform Solution
Project Overview
DineFlow is a custom-built restaurant operations solution leveraging Power Apps, Power Automate, SharePoint, and Power BI. Designed for a multi-branch restaurant chain, it centralizes food order tracking, menu updates, customer feedback management, and payment monitoring, all within a unified low-code platform.
Client: Urban Eats Group
Duration: 3 months
The Challenge
The client relied on spreadsheets and disconnected tools to manage daily orders, update menus, collect reviews, and track payments — leading to data silos and delays. They needed an agile, scalable solution without investing in custom app development.
Our Solution
Designed a clear admin dashboard in Figma and built a Power Apps Canvas App for branch managers to handle food orders, update menus, and view customer feedback in real-time. Automated order workflows and approval chains using Power Automate. Stored all menu and order data securely in SharePoint. Integrated Power BI dashboards to analyze sales, payment trends, and customer satisfaction KPIs.
Results
- Consolidated operations into a single low-code app, accessible on mobile and desktop
- Accelerated order handling and menu updates by over 60%
- Enabled real-time feedback monitoring to improve service quality
- Delivered actionable sales and payment analytics through integrated Power BI dashboards
Client Testimonial
"Alicorn Solutions has been a trusted partner in driving our success. Their professionalism and expertise have made a remarkable impact on our business."
Lee Phillips
Digital Data Lead, Twinings Ovaltine
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